Umbrellar - Investigating Cloud Portal Disruption

Incident Report for Umbrellar Service

Resolved

We have verified that the login/authentication issue to Umbrellar MyCSP Portal is now resolved.

We apologize for the service disruption. If you have any questions, please let us know by email to help@mycsp.io
Posted 2 years ago. Nov 04, 2022 - 17:09 NZDT

Update

We are continuing to monitor for any further issues.
Posted 2 years ago. Nov 04, 2022 - 15:22 NZDT

Monitoring

The login/authentication issue to the Umbrellar MyCSP Portal is now fixed. If you are still facing issues accessing MyCSP, please request your Global Admin to log in and accept the request for application permissions. We will continue to monitor this issue to ensure it was fully resolved.
If you have any questions, please let us know by email to help@mycsp.io
Posted 2 years ago. Nov 04, 2022 - 14:11 NZDT

Identified

We have identified a login/authentication issue with the Umbrellar MyCSP Portal impacting users that cannot self-service. We are fixing it as soon as we can and are working closely with Microsoft.

If you want to place an order, please let us know the order details by emailing us at help@mycsp.io and we will assist you in provisioning them as soon as possible.
Posted 2 years ago. Nov 03, 2022 - 19:23 NZDT
This incident affected: Authentication.